IPMFlow Desktop – End User License Agreement (EULA)

Version: 2026-10-05-en-v3
Effective date: 2026-10-05
Product: IPMFlow Desktop

1. Provider Details

  1. Name: Trapshop Kft.
  2. Registered office and place of complaint handling: 34 Fo utca, Batyk 8797, Hungary.
  3. E-mail: [email protected]
  4. Phone: +36 30 220 9884
  5. Company registration number: 2009078346
  6. Tax number: 32050547-2-20
  7. Registering authority: Court of Registration of the Zalaegerszeg Regional Court

2. Subject of the Agreement

  1. This EULA establishes the terms of use for IPMFlow Desktop.
  2. The Buyer receives a non-exclusive, non-transferable right of use that may be terminated for a serious breach under these terms. A perpetual license cannot be revoked solely because support or development of the major version ends.

3. Licensing Model

  1. The license is exclusively for B2B use in the Buyer’s own trade or business; it does not grant a consumer right of use.
  2. The one-time fee grants perpetual use of the purchased major version, subject to the termination-for-breach provisions of this EULA.
  3. The license holder is the business identified by name and tax number in the contract and invoice. This may be a legal entity or a natural person acting as a sole proprietor; the registration number may also be recorded for a sole proprietor.
  4. The license covers devices owned by the Buyer or lawfully used by the Buyer and their employees, exclusively for the Buyer’s own internal business purposes. Within this scope there is no separate per-device or per-user license fee.
  5. The license does not cover affiliated businesses, other legal entities or another natural person’s own business activity. Transfer or sublicensing to a third party requires separate written authorization from the Provider, without prejudice to mandatory law.
  6. Use of a new major version is not included in the purchased license and may require a separate agreement and fee.

4. Prohibited Use

  1. Reverse engineering, modifying, or unauthorized distribution of the software’s source code is prohibited.
  2. Renting, reselling, or unauthorized sub-licensing of the software is prohibited.
  3. Falsifying or manipulating the license file constitutes a breach of contract.

5. Intellectual Property

  1. All copyright and industrial property rights related to the software belong to Trapshop Kft.
  2. The Buyer acquires only the right of use under this agreement, not ownership.

6. Limitation of Liability

  1. The software is provided on an “as-is” basis.
  2. The Provider’s liability is limited to the fullest extent permitted by law.
  3. The Provider shall not be liable for any indirect, consequential damages, lost profits, or business interruption losses.
  4. The Provider’s aggregate liability shall not exceed the amount actually paid for the specific license.
  5. This limitation of liability does not apply to liability for breach of contract caused intentionally or resulting in harm to human life, physical integrity, or health, to the extent liability cannot be excluded by mandatory law.

7. Updates and Support

  1. Corrective (patch) and functional minor updates released for the purchased major version may be used by the licensed Buyer without an additional license fee. A new major version is not included.
  2. Perpetual use and free access to released updates do not create an unlimited development or support obligation or a promise of specific new features or an update schedule. The supported release series and lifecycle are governed by the Support and Update Policy.
  3. Support is provided on a best-effort basis without a guaranteed SLA unless otherwise agreed in writing. During the supported lifecycle, the Provider endeavors to fix critical bugs that hinder operation.
  4. Ending support or development does not by itself terminate the perpetual license. These rules do not limit warranty or other breach-of-contract rights arising under law or the contract.

8. Termination

  1. In the event of a severe breach of contract, the right of use may be terminated with immediate effect.
  2. Upon termination, the Buyer must immediately cease using the software.

9. Governing Law and Jurisdiction

  1. This agreement is governed by the laws of Hungary, excluding the conflict-of-law rules of private international law.
  2. In the event of a legal dispute, the parties submit to the exclusive jurisdiction of the Zalaegerszeg District Court, or depending on competence, the Zalaegerszeg Regional Court.

10. B2B Declaration

  1. The product is available only to B2B Buyers with verified business status and tax identification, including sole proprietors.
  2. Before contracting, the Buyer declares that the purchase and use are for their own trade, independent profession or business activity. A tax number and declaration alone cannot override the actual purpose of the transaction.
  3. A pricing document requested for a grant to start a business does not grant a right of use. Order submission, verification and contract formation are governed by the GTC.

11. Right to Audit

  1. The Provider reserves the right to verify the use of the software at reasonable intervals, with prior notice, to ensure compliance with the license terms.
  2. During the audit, the Buyer shall provide necessary and reasonable cooperation.

12. Knowledge Base and Reference Materials

  1. The software may include an optional shared reference library feature (“Knowledge Base”) for materials selected and maintained by the Buyer’s authorized users.
  2. The Buyer is solely responsible for ensuring that any material uploaded, pasted, stored, shared internally, or selected from the Knowledge Base may be lawfully used for those purposes.
  3. The Buyer warrants that it has all necessary rights, permissions, and internal authorizations to:
    • store such materials locally in the software environment,
    • make active materials available to other authorized users of the same licensed organization within the same deployment,
    • and, where the Buyer chooses to use AI-assisted analysis, transmit the selected materials to the chosen third-party AI service as analysis context.
  4. The Buyer shall not upload or use materials in the Knowledge Base if doing so would infringe copyright, confidentiality, trade secret, data protection, employment, contractual, or sector-specific obligations.
  5. A Knowledge Base item marked as active may become available to other authorized users within the Buyer’s local deployment.
  6. If a Knowledge Base item is selected for an analysis, the software may retain a historical copy linked to that analysis so that past records, audits, and reports remain reproducible and understandable even if the live item is later edited, deactivated, or deleted.

13. Data Processing and Technical Data Traffic Reference

  1. The current version operates primarily locally (offline), license validation is done offline based on a cryptographic signature, and does not require central license server activation.
  2. When using AI or BYOK features, data initiated by the Buyer – including any user-selected Knowledge Base reference material chosen for an analysis – may be transmitted to the OpenRouter service or another third-party AI service selected by the Buyer.
  3. Upon software startup, the software may automatically check for the latest available version on the Provider’s server, with temporary logging of technical identifiers such as IP address; however, this does not involve central license activation or the routine transmission of the Buyer’s business records.
  4. The details of data processing are contained in the Privacy Notice.

14. Fulfillment, Withdrawal, and Refund (B2B)

  1. Desktop license performance consists of making the license file and download information required to exercise the right of use available. This does not certify performance of separately ordered installation, training or other on-site services.
  2. A B2B Buyer acting for their own trade or business is not entitled to the consumer’s 14-day withdrawal right without cause; the Provider does not conclude consumer contracts.
  3. The Provider does not offer change-of-mind refunds. Rights arising under law or the contract in connection with defective performance, breach or termination remain enforceable.
  4. This version applies to new contracts concluded from its stated effective date and to existing contracts only by a valid agreement of the parties. Publication or display in the application alone does not amend an earlier contract.